Position Purpose

This position will be responsible for operational work such as employee benefits, payroll processing, employee data and documentation management, employee support and onboarding of new joiners. 

Job Description

• Managing employee data in HRIS, set up new hires, process and manage transfer requests, manage leave and absence requests, verify Visa status, periodic audit and clean-up of employee data in HR systems.
• Issuance of offer letters and employment contracts, probation letters, bank account opening letters and employment reference letters.
• Documentation and record keeping of physical and digital copies of personnel files.
• Gather data for payroll from various systems and sources, and compilation of payroll reports.
• Administration of employee benefits, benefits enrollment process, benefits related queries, medical/insurance claims as well as input for benefits enhancement and market alignment.
• Onboarding of new hires, provide overview of company policies, benefits and retirement programs, provide input to further enhance and streamline the onboarding process for new hires.
• Assist functional lead in gathering and compiling metrics reports to review adherence with defined SLAs and KPIs.
• Managing employee exit processes in collaboration with Employee Relations and HRBPs, exit interviews, data off-load, retirement and pension processing, final settlements and experience letters.
• Ensure compliance with local and offshore statutory and legal requirements regarding data management and security.
• Respond to employee queries received through various channels and addressing their concerns within the stipulated timeline.

Experience and Qualification

• MBA / BBA preferably in HR from recognized university.
• 02 to 04 years of relevant experience.

Specific Requirements

• Strong knowledge of HR policies and practices.
• Excellent verbal and written communication skills.
• Strong analytical & interpersonal skills.
• Prior experience of working in offshore/BPO environment will be preferred.
• Proficient in MS Office.
• Fluent in spoken English.
• Comfortable to work from 12 p.m to 9 p.m.